If you're new to DTF printing, the F8 is a great starting option. It offers an affordable entry point with simple setup and reliable results. For a smoother workflow, we recommend choosing a bundle with a Panda Oven, so you can start creating right away.

All Procolored printers and consumables are eligible for the lucky draw. Printer purchases qualify for all prizes, while consumable purchases qualify for the 4th Prize and Lucky Prize only. Simply place an eligible order between July 17 and July 31 (CET) to get a chance to spin and win.

In-stock products are usually shipped within 3–7 business days. In rare cases, delivery may take longer due to stock availability. We will keep you updated and arrange shipment as soon as possible.

A: Your Lucky Prize gift card will be available for use 15 days after it is issued.This short waiting period is part of our campaign setup to ensure a smooth and fair reward process for all participants. Once the activation period ends, you can use your gift card just like a regular discount at checkout.

The gift card is valid for 6 months from the issue date and can be used on the Procolored EU website.

Thanks for your patience—we’re excited for you to enjoy your reward soon!

For physical prizes, if your delivery address is outside our overseas warehouse regions or the item is unavailable in your region, it will be replaced with an equivalent gift card.

If you return an order that has received a prize, any unused gift cards will be cancelled. Used gift cards will be deducted from your refund at their full value.

No promo code is needed! Simply add your items to the cart, and the discount will be automatically applied at checkout. Please note:

• Some bundle prices may adjust slightly due to exchange rates or inventory changes.
• What you see at checkout is the final payable price.

No. Product prices on our website do not include VAT. Any applicable VAT or taxes will be calculated based on your shipping destination and order value during checkout.

Yes, installment payment options are available on our website. Simply select your preferred payment plan at checkout. Availability and terms may vary by region and eligibility.

Summer Pet Travel Sale purchases are covered by our standard return policy. Returns and exchanges are accepted within 7 days of delivery. To be eligible, the printer must be unused (no ink added) and returned in its original packaging. Please check our full Return Policy page for more details.

Our support team is here to help! Contact us anytime through live chat or Support@procolored.com, and we’ll assist you as soon as possible.