What Our Customers Are Saying

What sets Procolored apart in a competitive market isn’t the pursuit of a "perfect" product or service. At Procolored, we don’t claim to achieve perfection—nor does any other brand, because the idea of a flawless product that satisfies everyone simply doesn’t exist.
What truly draws and convinces our users is our unwavering commitment to innovation, development, continuous improvement, and giving back to the community. It’s not about perfection; it’s about progress and dedication.
Why should you choose and trust Procolored, a professional printer brand? Here’s why:
What should you consider before launching a DTF printing business?
With Procolored, achieving easy DTF printing is within reach.
With more than 100 patents to our name, we remain committed to advancing cutting-edge DTF (Direct-to-Film) printing technologies that align with market demands and cater to the needs of our users.
In 2022, we transitioned from Acro RIP to PRO RIP as our image processing software. Over the years, PRO RIP has evolved significantly, now offering a wide range of language options and advanced image editing features.
In 2023, to boost DTF printing efficiency and reduce the need for manual intervention, we equipped all DTF printers with integrated film cutters and introduced an automatic powder shaker machine.
The year 2024 was a monumental and exciting journey for us, marked by incredible progress and transformation.
We introduced two cutting-edge systems for DTF printers—— Procolored Siphon Circulation System and Procolored Printhead Safeguard System. Thanks to these two systems, the lifespan of the printhead has been extended by 70%, while aging damage to the ink tubes has been reduced by 90%.
We launched a brand-new auto heat press that features knob switch for easier value adjustment, and automatic closing and opening heating pad —— A high-quality printer is just the beginning of achieving effortless printing, but rest assured, Procolored has taken care of everything else for you.
In January 2025, we launched our first Kickstarter project —— K Series DTF Printer project.
Check out their feedback videos here: Equipped with Procolored's proven technologies, the printer has gained the support of over 600 backers and is highly recommended by many DTF experts.
(Check out their feedback videos here:
@Daisy Multifacetica, @Noeli Creates, @Hai-Tech, @Alison Crafts, @Jay Munee DIY)
At Procolored, we always put the consumer experience first.
The primary Procolored customer support team is based in China, where its original supply chain is established. To provide immediate and knowledgeable assistance to customers across different time zones, we operate a 24/6 customer support system, ensuring all inquiries are addressed quickly.
With our headquarters in California, we also maintain a local showroom office in Diamond Bar to assist with both online and in-person consultations regarding printer setup and maintenance.
We deeply value and appreciate every piece of consumer feedback, as it helps us gain a clearer understanding of how our products and services perform in real-world scenarios.
Actions speak louder than words—see what our customers have to say through their genuine feedback.
"From my initial inquiries about the A4 to the guidance and support provided with my recent upgrade (Dual Head), the team has been attentive, knowledgeable, and genuinely helpful. With Procolored, I've found more than just a reliable printer; I've found a trusted partner in my printing journey. Highly recommend!."
Naden M.
" Since the purchase, we’ve contacted after-sales support a few times and have always been treated courteously and efficiently. I also reached out to the support team with some additional questions and was provided with prompt and helpful answers.
The price-to-quality ratio is simply outstanding. Highly recommended!
Rob
"The customer service help was incredible and we got very fast replies to help us work the printer. The printer now works great and produces amazing pictures thanks to the wonderful team that helped us!!"
Marim Z.
At Procolored, we guarantee top-tier fulfillment.
A great product is about much more than just its design or unique features. At the Procolored factory, we also prioritize other essential aspects:
Exclusive technology: Backed by a dedicated research team of over 100 experts and years of experience in the printing industry, Procolored is redefining the standards of high-performance modified printers. By integrating Epson printheads with our proprietary technologies—such as our exclusive motherboard, film cutter, patented ink circulation system, and fabric inks—we have pioneered the application of Epson technology in the DTF printing field.
Premium quality: Our commitment to quality is maintained at every stage of production—from rigorous inspections of incoming materials and meticulous machine assembly processes to extensive testing of the final product. We ensure quality control in every detail to deliver machines built to last.
Attentive packaging: To minimize the risk of damage during long-distance shipping, all our machines are carefully wrapped in foam and securely packed in sturdy wooden crates. Additionally, we provide detailed unboxing videos to guide users and prevent any potential issues caused by improper handling.
Efficient shipping: As our global market continues to expand, we’ve built a robust supply network with warehouses strategically located in China, the USA, and Poland. This allows for efficient and flexible dispatching, ensuring every order is delivered quickly and securely.
Through Procolored, Mutual Growth Can be Realized
At Procolored, we are committed to collaboration and shared growth—we don’t just offer advanced DTF printing solutions, but also support our customers in realizing their printing and business goals:
Loyalty Program: To show appreciation for our growing community of users, we introduced the Loyalty Program in 2024. With this program, users earn points for every dollar spent in our store, which can be redeemed for rewards such as gift cards, discount coupons, or exclusive brand merchandise. Additionally, returning customers enjoy perks like discounted consumables, free training sessions, or early access to trial new products.
Freelance Technician Program: To maximize support for users' maintenance needs and create earning opportunities for skilled individuals, we launched the Freelance Technician Program in 2024. This program offers onboarding training and technician roles to those with hands-on maintenance expertise. It has already been successfully implemented in the USA and is anticipated to launch in European countries shortly.
Innovation often begins with a spark of genius, but only practical ideas stand the test of time. At Procolored, ongoing user interviews and customer feedback serve as the foundation that keeps our innovations strong and timeless.
To reach creative, lightweight and intuitive DTF printing, you can always trust Procolored.
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About the Author - Joyce
Joyce has worked with Procolored since the first day she joined inkjet printing career. Through continual training courses and years of working experiences, Joyce has formed a comprehensive understanding over Procolored products and a thorough knowledge of printing technologies.
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What Our Customers Are Saying
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PATRICIA B. / Marketing
Work well for my problem
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