{"product_id":"procolored-remote-expert-service","title":"Procolored Remote Expert Service","description":"\u003cp\u003e\u003cstrong\u003eService Overview\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eFor all customers who have purchased Procolored printer equipment but are beyond the 12-month warranty period, we offer extended warranty services, which include two programs: Remote Expert Service and \u003ca href=\"https:\/\/procolored.eu\/pages\/warranty\" title=\"Procolored Extended Warranty Service\" rel=\"noopener\" target=\"_blank\"\u003eExtended Warranty\u003c\/a\u003e.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eRemote Expert Service\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eRemote Expert Service provides remote online technical guidance with a response time of within 24 hours. The service provides comprehensive online technical support for both software and hardware issues, including but not limited to printer system troubleshooting, printer routine maintenance, software update support, printer operation consultations, among others.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eFee Structure:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e1-hour online technical support package: ￡50\/hour\u003c\/li\u003e\n\u003cli\u003e1-month online technical support package: ￡199\/month\u003c\/li\u003e\n\u003cli\u003e1-year online technical support package: ￡499\/year\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003ePurchase Requirement:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eApplicable only to customers who have purchased Procolored machines.\u003c\/strong\u003e\u003c\/p\u003e","brand":"Procolored","offers":[{"title":"1-hour online technical support package","offer_id":47896423170331,"sku":"1-hour online technical support package","price":50.0,"currency_code":"GBP","in_stock":true},{"title":"1-month online technical support package","offer_id":47896423203099,"sku":"1-month online technical support package","price":199.0,"currency_code":"GBP","in_stock":true},{"title":"1-year online technical support package","offer_id":47896423235867,"sku":"1-year online technical support package","price":499.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0674\/7543\/9899\/files\/remote_service.png?v=1743071186","url":"https:\/\/www.procolored.eu\/products\/procolored-remote-expert-service","provider":"Procolored-EU","version":"1.0","type":"link"}